About
The mission of the Administrative Office Technology Program is to prepare individuals for employment in a variety of careers as an office professional.This program provides essential training in business office procedures, customer service skills, business communications, keyboarding and document processing, proofreading and editing, business etiquette, problem solving, business writing, records and file management, and business computer skills. The administrative office student will receive specialized training in general office assisting and administrative support assisting and will receive a certificate upon completion of this training. In addition, students will choose an elective in the following career areas: administrative assistant, accounting assistant, medical administrative assistant,or legal administrative assistant, and will receive a diploma upon completion of this training. Students who meet the requirements in academic and worker characteristic criterion will have the opportunity to work in the field with a practicum experience.
MORE INFO FROM TBR CATALOG:
MORE INFO FROM TBR CATALOG:
Overview
| Information | Detail |
|---|---|
| Time Commitment | Full Time, Part Time |
| Typical Program Length | 12 Months |
| Clock Hours | 1,296 |
| Class Type | Day |
| Credentials | Certificate, Diploma |
| Total Tuition/Fees | $5,455.00 |
| Textbook/Supplies Cost | $994.00 |
Program Credentials
New students enroll every month as space is available.
Campus Locations
TCAT Upper Cumberland - Main Campus
910 Miller Avenue
Crossville, TN 38555
910 Miller Avenue
Crossville, TN 38555
TCAT Upper Cumberland - Livingston
740 Hi Tech Drive Livingston, TN 38570
Livingston, TN 38570
740 Hi Tech Drive Livingston, TN 38570
Livingston, TN 38570
Curriculum/Courses
First Trimester:
AOT 0001 Worker Characteristic
AOT 1010 Orientation & Safety
AOT 1005 Success Strategies
AOT 1021 Technology Foundations
AOT 1031 Keyboarding & Document Processing
AOT 1040 Office Procedures I
AOT 1051 Computer & Calculator Essentials
AOT 1060 Email Essentials
General Office Assistant - Certificate 432 Hours
Second Trimester:
AOT 0002 Worker Characteristic
AOT 2015 Word Processing Applications
AOT 2025 Spreadsheet Applications
AOT 2026 Business Presentations
AOT 2031 Office Procedures II
AOT 2045 Employability Skills
Administrative Support Specialist - Certificate 864 Hours
Third Trimester:
ELECTIVES - Administrative Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3010 Business Communications
AOT 3012 Customer Service
AOT 3030 Financial Functions
AOT 3041 Administrative Office Practicum
ELECTIVES - Accounting Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3050 Accounting
AOT 3060 Payroll
AOT 3071 - Computerized Accounting
ELECTIVES - Medical Administrative Assistant - Diploma 1296 Hours
AOT 3080 Medical Terminology
AOT 3090 Medical Ethics & Office Mgmt
AOT 3101 Intro to Medical Insurance
AOT 3110 Electronic Health Records
AOT 0003 Worker Characteristic
AOT 3121 Medical Practicum & Simulation
ELECTIVES - Legal Administrative Assistant - Diploma 1296 Hours
AOT 0003 Worker Characteristic
AOT 3130 Legal Terminology
AOT 3140 Legal Office Technology
AOT 3150 Legal Office Ethics & Proc
AOT 3160 Legal Office Practicum
ELECTIVES - Admin/Marketing Assistant - Diploma 1296 Hours (Livingston Campus)
AOT 3010 Business Communications (Livingston Campus)
AOT 3020 Customer Service (Livingston Campus)
AOT 3030 Financial Functions (Livingston Campus)
AOT 3055 Digital Media Design and Publishing (Livingston Campus)
AOT 3056 Social Media and Marketing (Livingston Campus)
MEDICAL CODING SPECIALIST DIPLOMA (Livingston Campus)
Same as 1st Trimester (General Office Assistant Certificate) (Livingston Campus)
2nd Trimester (No award) (Livingston Campus)
AOT 0002 Worker Characteristics (Livingston Campus)
AOT 7005 Productivity Programs (Livingston Campus)
AOT 7011 Medical Terminology (Livingston Campus)
AOT 7012 Anatomy and Pathophysiology (Livingston Campus)
AOT 7009 Electronic Health Records (Livingston Campus)
AOT 7010 Employability Skills (Livingston Campus)
AOT 0003 Worker Characteristics (Livingston Campus)
AOT 8005 Medical Insurance and Billing (Livingston Campus)
AOT 8006 Medical Coding I (Livingston Campus)
AOT 8007 Medical Coding II (Livingston Campus)
AOT 8008 CPT Coding (Livingston Campus)
AOT 8009 Practicum (Livingston Campus)
Certifications
Microsoft Office Specialist (Word 2019)
Microsoft Office Specialist (Excel 2019)
Microsoft Office Specialist (PowerPoint)
Microsoft Office Specialist (Outlook)
Microsoft Office Specialist Expert (Word 2019 and Excel 2019)
National Health Care Association – Certified Medical Administrative Assistant
Certified Medical Administrative Assistant (CMAA)
MOS Core Certification in Word, Excel and PowerPoint (Livingston Campus)
NACPB Bookkeeper Certification Exam (Livingston Campus)
NACPB Payroll Certification Exam (Livingston Campus)
NACPB Quickbooks Certification Exam (Livingston Campus)
Intuit Quickbooks Certified (IQCU) Exam (Livingston Campus)
Medicare Administrative Assistant Certification (Livingston Campus)
Billing Coding Specialist Certification (BCSC) (Livingston Campus)
Certified Billing and Coding Specialist (CBCS) (Livingston Campus)
Certified Professional Coder (CPC) Certification (Livingston Campus)
Books and Supplies Lists
Instructors
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